To ATCC Valued Customers,

ATCC stands ready to support our customers’ needs during the coronavirus pandemic. Our first job is to listen to and observe what our customers need, and meet those needs with quality products and services. While we are not currently experiencing delays due to this pandemic, we expect that we could see them as the situation evolves. If you experience any issues, please contact ATCC Customer Service at For Technical questions please contact Thank you for your understanding, patience and flexibility as ATCC does everything it can to help reduce the impact of the coronavirus pandemic to our valued customers.

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Enter the ATCC® Catalog Number and Lot Number in the fields below; Lot numbers can be found on labels and also are included on the packing slip and must be entered exactly as displayed; no extra spaces etc.

ATTENTION: ATCC Minis customers please type in the ATCC® Catalog Number and Lot Number found on your ATCC® Minis cryovial label or packing slip (ex. 10231-MINI). For these products, do not include –PACK as part of the Catalog Number . 

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