Technical Support

Contacting Technical Support:

Your ATCC account number or complete organization name and address may be necessary for technical inquiries.

ATCC Technical Support Hours: 9:30am-5:30pm ET Mon.-Fri.

Phone: 1.800.638.6597

Email select “Technical Information About Our Products”

Update! ATCC is moving away from paper-based product sheets with shipments. Electronic product or specification sheets for ATCC products are available for download in .pdf format on the ATCC website.

Learn how  you can access ATCC product sheets online.


Online Technical Resources


Answers to Technical Questions


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While ATCC uses reasonable efforts to include accurate and up-to-date information in this technical help section, we make no warranties or representations as to its accuracy. ATCC is not responsible for any errors or omissions or for the results obtained from the use of this information. Content of the site is subject to change without notice.